Shipping policy

1. Delivery Time

  • Minimum Delivery Time: 5–8 business days

  • Maximum Delivery Time: Up to 15 business days

  • Remote Locations / International Deliveries: Up to 30 business days due to customs clearance and legal procedures

2. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Processing times may vary during peak seasons, festivals, or promotional periods.

3. Shipping and Delivery

  • mBARgo offers standard shipping on all orders.

  • Delivery timelines are estimated based on the shipping address provided at checkout.

  • Once the order is shipped, customers will receive a shipping confirmation email with tracking details.

4. Delivery Conditions

  • Delivery timelines may change due to unforeseen circumstances such as weather conditions, courier delays, strikes, or other factors beyond our control.

  • In case of delays, our customer support team will keep you informed with timely updates.

5. Address Accuracy

  • Customers must ensure that the shipping address and contact details provided at checkout are correct and complete.

  • mBARgo will not be responsible for delays or losses resulting from incorrect address details provided by the customer.

6. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Free shipping may be offered on selected orders or above a specified order value as part of promotional offers.

7. Order Tracking

  • Customers can track their Robo Cleaner order using the tracking number shared via email or SMS after dispatch.

  • For any tracking-related issues, customers may contact our support team for assistance.

8. Non-Delivery and Redelivery

  • If an order is returned to us due to unsuccessful delivery attempts, we will contact the customer to arrange redelivery.

  • Additional shipping or handling charges may apply for redelivery.

9. International Shipping

  • International shipping is subject to applicable shipping rates, customs duties, taxes, and import regulations of the destination country.

  • Any additional charges imposed by local authorities must be borne by the customer.

10. Policy Updates

  • mBARgo reserves the right to modify or update this Shipping Policy at any time without prior notice.

  • Customers are advised to review this policy periodically for any changes.

By placing an order with mBARgo, you agree to the terms and conditions outlined in this Shipping Policy.